SaaS exit rights that work when the relationship ends
Termination is only the beginning of an exit. The contract also needs to explain how the business keeps operating.
Read the guide Contracts & Commercial Advisory
Read the consequence behind the clause.
Commercial contract decisions on exit, liability, performance, change and the documents that govern them.
The contextContracts & Commercial Advisory.
Contracts & Commercial Advisory.
The questions behind the work.
A contract review should test how the complete document set behaves when an operational event occurs. A favourable clause can be displaced by a conflicting order form, a narrow definition or an exclusion elsewhere. Establish the applicable law, execution requirements and transaction structure before using a precedent.
Read the practice notesFive decisions.
Five decisions.
Examined in detail.
Read the liability cap, indemnity and insurance together
Three protective clauses can leave a gap when their triggers, exclusions and limits do not align.
Read the guideRepeated service failures beyond the service-credit clause
A monthly credit may measure an outage without giving the customer a remedy for a persistently unreliable service.
Read the guideScope creep: when an instruction becomes a contract change
Project teams need a clear route from an operational request to an agreed change in price, time and responsibility.
Read the guideWhich document governs when the contract set conflicts?
An MSA, order form, proposal and online policy may each describe a different commercial bargain.
Read the guideThe applicable framework
The Indian Contract Act, 1872 supplies the general framework. Enforceability also depends on the transaction, applicable special legislation, stamping and registration requirements, and judicial interpretation. A commercially negotiated protection is not necessarily a statutory entitlement.